Donation Policy

Last Updated: August 2026

At Mulakaat Foundation, we value every contribution made by our supporters. This Donation Policy explains how donations made through https://mulakaatfoundation.in are accepted, processed, acknowledged, and handled.

1. Purpose of Donations

Donations received by Mulakaat Foundation may be used to support our charitable and social-welfare activities, including:

• 👵 Elder care and support
• ♿ Disability support
• 🍲 Food distribution and hunger relief
• 🐄 Gau Seva and animal care
• 🏥 Healthcare and medical assistance
• 🎓 Education and community support
• 🤝 Assistance for vulnerable individuals and families
• Other charitable activities undertaken by the Foundation

Where a donation is made toward a specific campaign, we will make reasonable efforts to use the funds for that campaign. If the campaign requirements change, funds may be directed toward closely related charitable needs.

2. Voluntary Contributions

All donations made to Mulakaat Foundation are voluntary.

Before completing a donation, donors should review the amount, payment details, and campaign information carefully.

3. Donation Processing

Donations may be processed through third-party payment gateways or other authorised payment service providers.

Payment processing may be subject to the terms, conditions, privacy policies, and security procedures of the respective payment provider.

Mulakaat Foundation does not intend to collect or store complete card numbers, CVV information, passwords, or banking credentials on its website.

4. Donation Confirmation

Where applicable, donors may receive an acknowledgement or donation confirmation through the contact details provided during the donation process.

Donors should provide accurate information to ensure that confirmation and communication can be delivered correctly.

5. Refund and Cancellation Policy

Because donations are voluntary charitable contributions, donations are generally non-refundable once successfully processed.

However, refund requests may be considered in exceptional circumstances, such as:

• Duplicate payment
• Incorrect transaction amount
• Unauthorised transaction
• Technical or payment-processing error

Any refund request should be submitted as soon as possible with relevant transaction information.

Mulakaat Foundation will review the request and determine the appropriate action based on the circumstances and applicable payment-provider procedures.

6. Failed or Pending Transactions

If money has been deducted from your account but the donation has not been successfully confirmed, please contact us with the transaction details.

We may coordinate with the relevant payment gateway to verify the transaction status.

7. Donor Information

We may collect information such as donor name, email address, mobile number, donation amount, transaction reference, and other information required to process and maintain donation records.

Such information will be handled in accordance with our Privacy Policy and applicable laws.

8. Anonymous Donations

Where the donation system allows it, donors may choose to make their contribution anonymous.

Anonymous donations may still require certain transaction or payment information to be processed securely and maintained for applicable accounting, legal, or compliance purposes.

9. Use of Donated Funds

Mulakaat Foundation aims to use donations responsibly for charitable purposes.

Donated funds may be used for programme implementation, beneficiary support, essential materials, transportation, healthcare assistance, administrative requirements, and other reasonable expenses necessary to carry out charitable activities.

10. Campaign Targets

Fundraising targets displayed on the website are intended to communicate the estimated requirements of a campaign.

If a campaign receives more or less funding than anticipated, the Foundation may adjust implementation according to actual needs, available resources, and charitable priorities.

11. Tax Benefits

Where applicable, donors may be eligible for tax benefits subject to the Foundation’s legal eligibility, applicable Indian tax laws, and the donor’s individual circumstances.

Any tax benefit should be claimed only on the basis of valid documentation and applicable law.

12. Donation Receipts

Where required and applicable, Mulakaat Foundation may issue donation receipts or acknowledgements using the information provided by the donor.

Donors are responsible for providing accurate details required for issuing such documentation.

13. Fraudulent Transactions

Mulakaat Foundation reserves the right to investigate suspicious, fraudulent, unauthorised, or unlawful transactions.

Where necessary, information may be shared with payment providers, financial institutions, or relevant authorities in accordance with applicable law.

14. Changes to This Policy

Mulakaat Foundation may update this Donation Policy when necessary due to changes in our donation process, payment systems, activities, or applicable legal requirements.

The latest version will always be published on this page.

15. Contact Us

For questions regarding donations, payment issues, refunds, receipts, or this Donation Policy, please contact Mulakaat Foundation through the contact information available on our website.

Website: https://mulakaatfoundation.in

Thank You for Supporting Mulakaat Foundation

Every contribution helps us extend care, dignity, and support to people and communities who need it. Your generosity helps turn compassion into meaningful action.